Are You Spiced Up?

A few month’s ago I encountered a strange issue: a seemingly healthy MacBook Air refused to work when hooked up to a projector. After performing the usual troubleshooting steps, I decided to turn to the universal IT manual: Google. Within a few minutes I had my answer from an article posted on a website which sounded more like a cooking show than an IT resource; Spiceworks. A month later I had another issue which required me to consult additional resources, this time involving Microsoft Server. Within a few clicks I had my answer, again. When I checked which website provided the helpful tip, it was spiceworks. This time I decided to create an account and discovered is Spiceworks is much more than a forum; it’s a community, resource, learning platform, and toolbox for IT Professionals.

A screenshot showing the Spiceworks homepage.

A Community of IT

Although Spiceworks has a small staff, the bulk of their content is driven by the community.  How-to’s, reviews, articles, and topics are written by IT professionals in the field who come from a wide range of industries and experience levels. Articles from HIPPA compliance to classroom projectors can be found.

Participation is Rewarded

As a community driven site, Spiceworks rewards participation through a points system which is pretty fun! Staying true to their name, the point system is based on the Scoville Scale which ranks the spiciness of peppers.  As a new member you start out as a Pimiento but after contributing to a few topics or participate in a survey, you’ll quickly rank up to a Jalapeño. One of my favorite ways to gain points is to answer the daily challenge question.

The LinkedIn of IT

Perform a tricky server installation or managed a large deployment? Brag about it by adding it to your project portfolio. Although Spice works isn’t primarily a job board, it doe  have many features Which remind me of Linkedin. For those interested in pursuing new opportunities, there is a small but growing jobs section,

A Toolbox

Besides having as incredibly helpful community forum, Spiceworks provides a number of free tools including help desk software, inventory manager, IP scanner, and Cloud Computing monitoring. Actually, Spiceworks free help desk system, which is available in both online and self-hosted versions, is consistently ranked one of the best available.


About the Author

Matthew Zuccaro is a proactive, forward thinking technology innovator with a tenacious entrepreneurial spirit.  As the Founder and Managing Member of Digital Strategy Associates LLC, he self-financed his college tuition by growing a boutique web design firm into a comprehensive provider of managed IT services.  Matt holds a BA (Summa Cum Laude) from Montclair State University.  Since technology is constantly evolving, Matt continually pursues advanced training and holds certifications from Apple, Barracuda, Promethean, Google, and SMART Technologies. Outside of the office Matt is an avid world traveler and active member of his community. 


About Digital Strategy Associates LLC

At Digital Strategy Associates LLC, our mission is simple: to simplify IT so our clients can focus on what they do best.  Headquartered in Morristown, NJ, Digital Strategy Associates (DSA) is a comprehensive provider of managed IT services for the education, government, and corporate markets.  DSA provides a wide range of creative and technical solutions including web design, web hosting, graphic design, managed IT services, consulting, and training.  For more information, visit digitalstrategyllc.com.